Industries

Deep experience.
Specific sectors.

We have worked across aerospace, advanced manufacturing, rail, food technology, hardware scale-ups, and engineering businesses. The problems are different in each sector. The discipline of designing systems that work as a whole is the same.

01

Aerospace and
Defence.

Complex regulatory environments, rigorous quality requirements, and systems that have to work first time, every time.

Aerospace businesses operate under quality and compliance requirements that most industries never encounter. AS9100D, ITAR, DASR, and the incoming IA9100 standard impose obligations on quality management systems, document control, traceability, and cybersecurity that go well beyond general ISO 9001.

We implement quality management systems on Atlassian Jira and Confluence that are built to meet these requirements, not just to claim them. Full traceability. Tamper-evident audit trails. Document control that satisfies certification requirements and works for the engineering team that has to use it every day.

We also connect the QMS to the broader operational systems landscape. ERP, PDM, HRIS, and identity management. A quality system that is integrated with how the business operates is a different thing from a quality system that sits alongside it.

Relevant systems work

AS9100D QMS on AtlassianERP and PDM integrationIA9100 readinessDocument controlSupplier quality management

02

Advanced
Manufacturing.

Full operational systems design from sales through after-sales service. Right tools for your scale and complexity.

Advanced manufacturing businesses typically reach a point where the systems they started with are no longer adequate for where they are going. The spreadsheets, the disconnected applications, the manual re-entry, the tribal knowledge that lives in people rather than systems: all of it becomes an operational ceiling.

We work with manufacturers at that inflection point. Businesses that are scaling, that are taking on larger contracts with more demanding quality requirements, that are adding staff and need the systems to scale with the people.

System agnostic across the full operational stack. From the moment a sale is captured through engineering, manufacturing, installation, commissioning, and after-sales service. We select the right tools for your requirements and budget, then build and integrate the whole thing.

Relevant systems work

ERP selection and implementationMRP and production planningAtlassian for project and quality managementSystems integrationOperational reporting

03

Rail and Transit
Infrastructure.

Service management, RMA, and quality systems for infrastructure businesses with demanding compliance requirements.

Rail and transit businesses deal with the intersection of complex project delivery, asset maintenance, regulatory compliance, and service operations. The systems requirements span project management, quality, asset management, service desk, and field service.

We have worked with businesses across the rail and transit sector on quality management systems, service management implementations, and the integration of operational systems with engineering and project tools.

The compliance and documentation requirements in this sector are significant. Systems that can demonstrate traceability, maintain audit-ready records, and connect quality and operational data are not optional.

Relevant systems work

Quality management systemsService managementJira for project and operationsCompliance documentationAsset management integration

04

Technology and Hardware
Scale-ups.

Fast-growing tech businesses building physical products that need to professionalise their operations without accumulating technical debt.

Technology businesses that manufacture physical products face a distinctive challenge. They often have strong software engineering capability and weak operational systems thinking. The speed that works for software development creates technical debt when applied to manufacturing systems.

We work with hardware scale-ups at the point where the systems that got them to where they are will not get them to where they are going. The moment when the CEO realises that procurement is running on spreadsheets, quality is managed by email, and the engineering team is choosing systems without any integration thinking.

Fast enough to keep up with the pace of a scale-up. Rigorous enough to build systems that will support a much larger business than the one that engaged us.

Relevant systems work

Operational systems architectureAtlassian implementationERP and MRP for hardwareQMS for ISO certificationIdentity management

05

Food and Industrial
Technology.

Complex sales-to-service workflows and global installation and commissioning operations. Full stack from sale through service.

Food technology and industrial technology businesses often have complex, multi-phase delivery cycles. Equipment is sold, engineered, manufactured, shipped, installed, commissioned, and then supported on long-term service contracts. Each phase has distinct systems requirements, and the handoffs between them are where information and accountability are lost.

We have worked with businesses in this sector on the full systems stack spanning this lifecycle. CRM and sales capture, ERP and manufacturing management, project and installation management, commissioning sign-off, and after-sales service management.

The challenge is not finding systems for each phase. It is connecting them so that information flows without re-entry, accountability is clear at every handoff, and service teams have the product and installation history they need.

Relevant systems work

Sales to service workflow designERP and MRPInstallation and commissioning managementAfter-sales service managementJira Service Management

06

Engineering and
R&D.

Businesses where engineering leads the company and systems need to serve the way engineers work.

Engineering and R&D businesses have specific systems requirements that generic business platforms do not handle well. PDM connected to engineering toolchains. Project management that reflects the non-linear nature of research and development. Knowledge management that captures institutional knowledge before it walks out the door.

We work with engineering businesses to design and implement systems that serve the engineering function rather than constrain it. The goal is not to impose process on a creative technical environment, but to provide the infrastructure that makes engineering faster, more reliable, and more scalable.

Document management, quality systems, project tracking, and knowledge bases built for how engineers actually work. Connected to the operational and commercial systems the business runs on.

Relevant systems work

PDM and engineering integrationConfluence for knowledge managementJira for R&D project managementISO 9001 QMSIP documentation and control

Get In Touch

Let's talk about your systems.

If your industry is on this list and your operational systems are not keeping up with where your business is going, book a discovery call.

Book a Discovery Call
+61 493 748 137Gold Coast, Queensland. Available Worldwide.