Contact

Talk to the people
who do the work.

When you contact Big Finish, you talk to Tim or Victoria directly. No gatekeeping, no account managers, no intake forms routed to someone who has never worked a manufacturing systems engagement.

Book a Discovery Call

Start with a
conversation.

A discovery call is thirty minutes. We talk about what you are dealing with, what your current systems landscape looks like, and whether what we do is a fit for what you need.

No pitch. No deck. Just a straight conversation between people who know manufacturing systems and want to understand your problem properly before suggesting anything.

If we are not the right fit, we will tell you that too.

Phone

+61 493 748 137

Available during business hours, Gold Coast time (AEST/AEDT).

Location

Gold Coast, Queensland, Australia

On-site available across Australia and New Zealand. Remote engagements worldwide.

Response time

Same business day

We respond to every enquiry personally.

Who you will speak with

Tim or Victoria Rowe

Founders and the only people who work client engagements at Big Finish.

What Happens Next

How an engagement
starts.

01

Discovery call

We understand your current situation. What systems you have, what is not working, what you are trying to build. Thirty minutes. No preparation required.

02

Assessment

If there is a fit, we do a deeper assessment. We map your current state, identify gaps and priorities, and tell you what we think needs to happen and in what order.

03

Engagement

We agree on scope and begin. You deal with Tim and Victoria throughout. The people who assessed your business are the people who build the solution.